Recently we implemented some major updates to our quote request form on our website. These updates were introduced to not only simplify the quoting process at our end but also to speed up the quoting process for our clients.

Previously, our quote form was very static and relied on us to ask multiple questions once the quote had been submitted. Although this method worked well, it required numerous emails or phone calls to/from the client to clarify everything. So, we decided to make things easier on everyone.

Probably the biggest change we implemented was the introduction of dynamic questions. In other words, we made the form react to the options the user selected whilst they progressed through the form. For example, when a user selects Web Design as a service they’d like us to quote them on, the form instantly displays a number of new questions relating to that service. This functionality occurs with various service types throughout the form and really does allow us to get some clarity on what the client is after.

Interested in seeing these changes in action? Take a look right here! You’d be suprised at how much better this works. If you do run into any problems, please let us know.

We hope you find these updates worthwhile.

Take care.

Regards,
Jon

This entry was posted on Thursday, March 12th, 2009 at 12:51 pm and is filed under Bergan Blue News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.